Payment Reminder

• A payment reminder is a friendly, informal reminder to your customers that an invoice is still outstanding.
• It helps to avoid misunderstandings and maintain the customer relationship by assuming that it was an oversight and politely reminding them to pay.
• The payment reminder is usually sent before a formal reminder with legal consequences is sent.
• You can automate the sending process and keep track of outstanding invoices.

Notes and tips

• The payment reminder should include your company and contact details, the recipient's name and address, invoice number and date, due amount, possibly a new payment deadline, and your bank details.
• Use a friendly and understanding tone, as it is often assumed that the payment was accidentally forgotten.
• Check before sending if the outstanding amount has already been paid to avoid misunderstandings.
• Customize the payment reminder to your customers and use the opportunity to save time and ensure a professional appearance by storing templates in your software.
• If no payment is made after the payment reminder, you can send a reminder in the next step.

Tip

Customize the payment reminder to your customers and use the opportunity to save time and ensure a professional appearance by storing templates in your software.