1. Warning

You can customize the first reminder in the settings:

Enable/Disable: Turn the first reminder on or off, depending on whether this stage is to be used.
Number of days after due date: Set how many days after the due date the first reminder will automatically be triggered.
Invoice letter as first page in PDF: Decide whether the reminder letter should appear as the cover page in the PDF.
Texts for email and PDF: Set individual texts for the first reminder for the email subject, email content, and PDF content. These can be adjusted for multiple languages.
Variables: Use placeholders like $invoice (invoice number), $amount (amount) to personalize the reminder.
Automation: The first reminder can be sent automatically or manually, depending on the setting per customer.

Benefits

With the first reminder, you can remind your customers politely but firmly about the outstanding payment, after a payment reminder has already been sent.
Automation saves time and ensures a professional process in debt collection.
With individual and multilingual texts, you can optimally adapt the communication to your clientele.
The use of variables allows for dynamic and personalized communication in every reminder.

Only activate the first reminder if you need this stage in your debt collection process.
Check the number of days after the due date to give your customers enough time, but still remain consistent in your reminders.
Test the sending of the first reminder to your own email address to check the layout and content.
You can always adjust and save the reminder stages, so that the changes take effect immediately.